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Post by brianpugh on Jan 20, 2018 12:13:16 GMT
Hi, While listening to the question, focus on the trigger word that will dovetail with your mental database of anticipated questions. For example, say you're confronted with this statement: “I don’t believe there's enough evidence to show us the benefits you just mentioned.” The trigger word here is "evidence." If you didn't listen carefully for the trigger word, you might easily go off on a tangent and start repeating the benefits. Focusing on the trigger word will prompt you to talk about the research, customer testimonials and any other evidence that support your point. It shows the listeners that you heard their concern loud and clear and are addressing it directly, without beating around the bush. People respect this. For More Details: Product Installation video
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