What is an agent
Feb 28, 2024 6:31:51 GMT
Post by account_disabled on Feb 28, 2024 6:31:51 GMT
The international corporations and small local companies face the same challenge of customer accessibility. Consumers don't like to wait, so they expect quick answers - preferably immediate. Meanwhile, many Polish companies are doing just the opposite. Hotlines are busy or time-limited, and contact on social media Messenger is practically dead. Expenditures on improving customer service are small and the effects of these activities are modest. Polish customers reciprocate - they are not loyal. The revenues they generate are falling, which paradoxically leads to confirmation of the original thesis customer service generates costs - therefore they need to be limited.
Is there a solution to this situation? The technology that has changed our world has created one great and groundbreaking tool that will surely change the face of customer service and business as a whole - Dialog Flow . What is Dialog Flow? Google's platform for creating applications that understand the natural language spoken by humans. Both text and voice. The implementation environment is Chinese Europe Phone Number List virtually unlimited because it can be a website, mobile application, Messenger, Google Assistant, Amazon's Alexa and many other platforms and devices. The tool has been available for several years, but only this year support for the Polish language was made available. Therefore, it seems that this is a good time to take a serious interest in the platform.
In this article, I will try to explain as much as possible the basic functionalities and operation of the Dialog Flow platform itself. How does Dialog Flow work? In short, the user creates an Agent , provides sample conversations and defines their topics and individual contexts. On this basis, self-learning algorithms try to understand the interlocutor's intentions and provide the most accurate answers possible, which they also learn based on the content we create. The process itself is, of course, more extensive, but still accessible and user-friendly. In the following paragraphs I will try to present its most important elements.
Is there a solution to this situation? The technology that has changed our world has created one great and groundbreaking tool that will surely change the face of customer service and business as a whole - Dialog Flow . What is Dialog Flow? Google's platform for creating applications that understand the natural language spoken by humans. Both text and voice. The implementation environment is Chinese Europe Phone Number List virtually unlimited because it can be a website, mobile application, Messenger, Google Assistant, Amazon's Alexa and many other platforms and devices. The tool has been available for several years, but only this year support for the Polish language was made available. Therefore, it seems that this is a good time to take a serious interest in the platform.
In this article, I will try to explain as much as possible the basic functionalities and operation of the Dialog Flow platform itself. How does Dialog Flow work? In short, the user creates an Agent , provides sample conversations and defines their topics and individual contexts. On this basis, self-learning algorithms try to understand the interlocutor's intentions and provide the most accurate answers possible, which they also learn based on the content we create. The process itself is, of course, more extensive, but still accessible and user-friendly. In the following paragraphs I will try to present its most important elements.
